Send each call's results to Google Sheets or HubSpot

Your voice agent already pulls a summary and the data you ask for out of every call. Now that data can leave Dapta on its own. In the agent's Post-Call Analysis, After-call destinations send each call's results to the tools your team uses, every time a call ends.

Three destinations

• Google Sheets: a new row per call, with the call data you choose for each column.
• HubSpot: create or update the contact, update the deal linked to it, or add a note with the call summary, the data you extracted and the transcript. Pick one or more.
• Dapta flow: run any flow with the call's data, including its outcome, as its input.

Set one up

1. Open your voice agent and go to the Call Analysis tab.
2. Under After-call destinations, choose Google Sheets, HubSpot or Dapta flow.
3. Pick the Google account, spreadsheet and tab, the HubSpot account and actions, or the flow. A flow is saved as soon as you click Use this flow.
4. For Google Sheets and HubSpot, match each column or field to the call data that fills it, then click Save destination.
5. Click Test with last call to send the agent's latest call and check that the results arrive.

For HubSpot, you also say how to find the contact, for example by matching the HubSpot email to the email that comes with the call. If no contact matches and you chose Create or update contact, HubSpot creates one.

Good to know

• An agent can have up to 25 destinations, of any mix.
• Each destination has its own switch, Send results after each call, so you can pause it without removing it.
• Test with last call uses the agent's most recent finished call, or sample data if it has none yet. Deliveries can take about a minute.
• Destinations send the variables you set up in Data Retrieval from your Calls, so the more you extract, the more each destination carries.