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See which calls reached your Google Sheet or HubSpot

Voice AgentsNewOct 26 – Nov 1, 2026

Know whether every call reached your sheet or HubSpot, and if one didn't, why and how to fix it.

Dapta Academy lesson: Export AI Call Data from Dapta to Google Sheets. A walkthrough of this exact change hasn't been recorded yet.

After-call destinations used to work out of sight: if a call never reached your Google Sheet or HubSpot, nothing told you. Now each destination keeps a History of every call it received, and you can test one destination on its own.

See what happened to each call

  1. Open your voice agent, go to the Call Analysis tab and find After-call destinations.
  2. On a Google Sheets or HubSpot card, click History.
  3. Each row shows the date and time, the number, the duration and the result: Delivered, Failed or Skipped, with a View call link.
  4. Filter by All, Delivered or Failed, and turn on Include tests to see your tests too.

When a delivery fails

A failed delivery says why in plain words, such as a sheet or tab that was deleted or renamed, or access that was lost, and offers the fix right there: Reconnect, Edit destination or Edit mapping. Technical details show the code, the attempt and the original reason if you need them.

Test one destination

Each destination card has its own Test button. It sends the agent's last call to that destination only, for real, and the result shows up in its History about a minute later. When you add a destination, the last step asks if you want to test it now.

Good to know

  • Deliveries appear about a minute after the call ends.
  • A Dapta flow destination runs as its own flow, so its card links to Executions in Flow Studio instead.

Learn more

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