Organize CRM contacts in pipelines
Sequences & CRMNewOct 26 – Nov 1, 2026
See where every contact stands, stage by stage, and act on a whole stage with one click.
The CRM has pipelines: boards where each contact sits in a stage, from open stages to won or lost. They're open to every workspace with the CRM.
How it works
- In the CRM, click New pipeline and start from the Outbound, Sales or Support template, or build your own stages.
- Add contacts from the CRM, from a list, or by uploading a file with a Stage column.
- Move a contact with Move to, or drag its card to another stage.
- Click the lightning button on a stage to call everyone in it with a voice agent or send them a WhatsApp template.

