Filter the Inbox by several statuses and send longer replies

Finding the right conversation and answering it in full both got easier. The Inbox status filter now takes more than one status at a time, and the replies you write by hand on WhatsApp can be much longer than before.

Filter by several statuses

1. Open Text Agents → Inbox.
2. Click the filter button and open Status.
3. Pick every status you want to see. Each active filter shows as a chip above the list; click a chip to remove that filter.

The Inbox opens on Open conversations, so you start with the chats that need work. When a conversation seems to be missing, click Clear filters: it removes every filter, Status included, and the list shows every conversation.

Longer replies on WhatsApp

A reply you write by hand on WhatsApp can now run to 4,096 characters. Before, anything above 1,500 characters failed. Once a message gets long, a counter appears above the message box, and a hint such as Will be sent as 2 messages tells you it will go out in parts.

Long messages, yours and the AI's, arrive in order as consecutive messages, with no numbering such as (1/3). Your customer reads them like any other messages.

Good to know

• Above 4,096 characters, the message box shows Over the 4096-character limit. Shorten it to send. and won't send the reply until you shorten it.