Private call links also protect shared recordings
Voice AgentsNewSep 21 – 27, 2026
Recording links in webhooks, emails and exports now respect each voice agent's Public call link switch: public ones play right away, private ones need sign-in.
Each voice agent has a Public call link switch that decides who can open its calls. Now every recording link that leaves Dapta follows that same switch, so a private agent's recordings stay private wherever the link travels.
What changes with the switch
- Public call link on: the recording opens at files.dapta.ai and plays straight away for whoever has the link.
- Public call link off: the link opens the call inside Dapta, after signing in.
Where it applies
- The recording_url field of the post-call webhook.
- Call notification emails.
- The Recording URL column when you export an agent's call log.
Set the switch
- Open your voice agent and go to Settings.
- Open Call Settings & Behavior.
- Turn Public call link on or off, and save.
Good to know
- If a system of yours reads the post-call webhook, recording_url now points at files.dapta.ai for a public agent and at the call page inside Dapta for a private one. Check that it handles both.
- public_log_url in the webhook always points at the call page inside Dapta.

