Dapta Changelog
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Only transfer calls during your business hours

Voice AgentsNewAug 3 – 9, 2026

Dapta Academy lesson: Transfer AI Conversations to Human Agents. A walkthrough of this exact change hasn't been recorded yet.

The Transfer Call action for voice agents has a Restrict to business hours switch. Turn it on and pick the days, a start and end time and a timezone. Outside those hours the agent doesn't transfer the call, with no prompt rules needed. The switch is off by default, so existing agents behave the same. Rolling out workspace by workspace.

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