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Voice agents that speak with emotion

Voice AgentsNewJun 22 – 28, 2026

Voice agents can now speak with emotion. Choose a voice with an Emotionality rating in Select Voice, and the agent sets its tone sentence by sentence (content, excited, sad, angry or scared) to match the conversation, in English and Spanish. You don't need to change your prompt: the emotion guidance is added for you, and each emotion used appears as a tag in the call transcript. Rolling out workspace by workspace.

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