Show a typing indicator while text agents reply on WhatsApp
Text Agents & InboxNewAug 10 – 16, 2026
Text agents have a new switch in Conversation Behavior settings, Show a typing indicator while replying. When it's on, WhatsApp contacts see the writing… bubble while the agent works out its reply, instead of silence. Turning it on also marks the contact's messages as read, including earlier unread ones, because WhatsApp sends both together. The switch is off by default and set per agent.

