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Pull data out of every finished text conversation

Text Agents & InboxNewFeb 2 – 8, 2026

Dapta Academy lesson: Text Agent Conversation Analysis. A walkthrough of this exact change hasn't been recorded yet.

When a text conversation ends, Conversation Analysis extracts the information you define, such as sentiment or whether the goal was met, and sends it as JSON to a flow URL, so you can update your CRM or start other steps.

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