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Know at once why a knowledge source was rejected

Account & BillingNewSep 14 – 20, 2026

Dapta Academy lesson: Use AI Knowledge Bases to Make Your Agents Smarter. A walkthrough of this exact change hasn't been recorded yet.

Uploading a knowledge source that cannot be read now fails immediately and says why, instead of sitting in processing indefinitely. Each rejected file raises its own message naming the file and the reason: a damaged or incomplete PDF, or a format not supported yet. When only some files in a batch are rejected the rest carry on, and the source is badged so a partial upload is visible rather than silent.

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